Design of online learning short course for Australian Institute of Conveyancers (AIC), NSW, in collaboration with SMEs, professional conveyancers and target learners.
AUDIENCE:
Graduate-level conveyancers in their first five years' of practise.
Responsibilities:
Learning design, graphic design, Illustrations and diagrams, video editing, motion graphics, implementation of all digital assets into LMS.
Tools Used:
Adobe XD, Adobe Illustrator, Adobe After Effects, Adobe Media Encoder, Articulate Storyline 360, Visual Studio Code, MS Office, Trello, Canvas LMS, H5P.
This online course, based on the expertise of seasoned professionals, is designed to provide conveyancers with the advanced knowledge and skills needed to build and maintain client relationships with confidence.
Each week, key topics are introduced via video interviews with senior experts from multiple disciplines, who share their experiences, strategies and professional wisdom on client relationship management.
The work of collaborating with the SMEs and clients included creating assets that ensured the team understood the need for the design process and demonstrating how the design of the course was constructively aligned to learning outcomes.
A key part of the course design summarised in the above video was developed on an in-depth learner needs analysis, which emphasised the importance of bolstering new conveyancers' abilities to hold boundaries with clients and gain support from a strong industry network.